The player’s attempts to close his account have been overlooked. The casino refunded deposits that were made after the player requested self-exclusion, therefore we marked the complaint as resolved.?????: ?????????? ?????? ????? ????? ??? ????????? ???????? ????????.We had contacted GetSlots, who had stated that the player had not completed the … Read More

The player's requesting a refund of deposit as it was a 3rd party payment. The complaint was closed as the player stopped responding.?????? ?????? ???????? ? ?????????, ?? ??????? ?????? ????????? ????.We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher… Read More

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«?????» ????????? ? ????????? ???????????? ????: ????????? ?????? ????? ???? ????????????? ?????????????????? ?????? ??????? ????????????????????????????????????? ????????????????????????????????????????????????????????????? ?????????????????????? ???????????????? ??? ?????????????? ???????? ??????????????????????????? ? ????????????? ??? ? ?????… Read More

After the player filed a complaint with us, we asked him for more information and invited the casino's representatives to join the discussion. The casino eventually paid the player and confirmed the payment. We marked the complaint as 'resolved' in our system.?????? ?????? ???????? ? ?????????, ?? ??????? ?????? ????????? ????.The player from Norwa… Read More